Returns & Exchanges

At Urbano Fashion, we want you to be completely satisfied with your purchase, which is why we offer a hassle-free 30-day return and exchange policy for all unworn items with original tags. Whether the fit isn't right or you've changed your mind, our streamlined process ensures a quick resolution.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are attached and the invoice is included inside the box.

3

Schedule a Pickup

Choose a convenient time slot through our portal for our courier partner to collect the package directly from your doorstep at no extra cost.

4

Quality Check and Refund

Once your return reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing